Questions? We've gotanswers.
We think we already know some of the questions you might have.
So we put them all together here, hoping to make things a little easier. But if something is still on your mind, or if you simply prefer to talk to us directly, call or write whenever you like. We are here for you.
DISTANCES
We are about 800 metres from the centre of Ancona, an easy 5-minute walk, and 600 metres from the ferry terminal.
Ancona-Falconara Airport (AOI) is about 15 km away. Bologna (BLQ) about 220 km, Rome Fiumicino Airport (FCO) is about 320 km away.
About 1.5 km from Ancona's central railway station, easily walkable.
About 2 km from the Passetto beach, a 15-minute walk, known for its unmistakable landscape of fishermen's caves: rock, not sand. For those dreaming of a real escape, Portonovo Bay in the Parco Regionale del Conero is just 10 minutes by car: crystal-clear water and a mountain of green that drops straight into the waves.
ZTL and Parking
No, the hotel is easily reachable by car. We just recommend taking it slowly along the short access road, which is slightly narrow with a couple of gentle bends.
Yes, we have a small private outdoor area (15 spaces) and an automated garage (62 spaces). Parking costs €9 per day. Please note that for safety reasons our automated garage cannot accommodate motorcycles, vans, SUVs weighing 2 tonnes or more, cars with roof racks or lowered suspension, which will be parked in the inner courtyard. Our valet parking service is always available: we will park for you and ask you to leave your keys at reception for any movements.
In our inner courtyard, two 11 kW semi-fast charging stations are available at €0.60 per kW, parking included.
Accessibility
Yes, some of our rooms are fully equipped for comfort and accessibility. When booking, please do not hesitate to let us know your needs so we can assign you the most suitable room.
Every area of the hotel is accessible thanks to ramps and lifts.
Rooms
Yes, one of our Junior Suites and our Yacht Suite Spa have a generous private terrace. And while not all rooms have a terrace, every single one has large windows that let in plenty of natural light.
Yes, it is our rooftop Yacht Suite Spa: an entire wing dedicated to this one room, which is quite literally an extraordinary experience. Fully glazed with views over the sea and the cathedral, alongside a living area and sleeping area the suite has a private spa with sauna, Turkish bath, chromotherapy showers and a Jacuzzi, plus a heated outdoor Jacuzzi on the terrace.
Yes, several rooms look out over the sea.
Yes, we have connecting rooms.
All rooms except Economy come with a kettle, and some also have a coffee machine with capsules.
Yes, with a supplement.
Yes, our 25 sqm Executive rooms can be configured as doubles (king or twin) with an extra bed and a cot. Maximum occupancy is 3 adults and 1 child.
Yes, the hotel can be reserved exclusively, including in buyout format, for special events or specific needs. Subject to availability and evaluated case by case depending on the period and type of request.
Yes, all rooms are soundproofed for maximum comfort and rest.
Yes, we warmly welcome families with children.
Yes, babysitting is available on request.
Restaurant & Bar
Yes, two. Ginevra Restaurant (open for dinner, closed Sundays) offers local gourmet cuisine in a refined, cosmopolitan setting, while SeePort Bistro (open for lunch and dinner, closed Mondays) has seating both inside and on the terrace, with easy-chic dishes to pair with our cocktails and wines in a lounge atmosphere that turns a deep red at sunset.
Our menus already include gluten-free and vegan options. For intolerances, just let us know in advance and we will be happy to put together a proposal that meets your needs and still does justice to good food.
Breakfast: 7.00 – 10.30
Lunch: 12.30 – 14.30 at SeePort Bistrò
Dinner: 19.30 - 22.30
Opening hours may be subject to small seasonal variations.
Yes, on the reception floor at the SeePort Bistro. The lounge area is always open, at any hour: whether for a coffee or for working with natural light streaming through the arches. And the sunset over the sea is not to be missed under any circumstances (Ancona is the only city on the Adriatic where the sun both rises and sets over the water), ideally with one of Stefano's cocktails in hand.
Services
Yes, and it is free of charge.
Yes, our Private Spa with sauna, Turkish bath, bucket shower, Jacuzzi, emotional showers, relaxation corner and herbal teas. Massages and treatments available on request. Robes and slippers are provided in the adjacent changing room.
There is no outdoor pool, but those looking to unwind can book our Private Spa, always reserved exclusively to heighten the sense of wellbeing. Alternatively, our sister property, SeeBay Hotel in the Baia di Portonovo just 10 minutes by car, has a Pool Garden with a large pool and bistro. If you would like to spend time at the foot of the Conero, just let reception know and we will arrange it with our SeeBay colleagues.
Yes, luggage storage is available at reception.
Reception is open 24 hours. A night porter is on duty from 11pm to 7am.
Check-in: from 2:00 PM
Check-out: by 11:00 AM
Credit cards, debit cards and cash within legal limits. Cheques are not accepted. Invoices can always be issued upon providing billing details.
Yes, pets are always welcome. For their comfort we have created the VIP programme, Very Important Pet, with a welcome kit on arrival. A supplement of €25 per day applies. Guide dogs are always complimentary.
We have an on-site bicycle storage room. For those wishing to hire bikes (we absolutely recommend the cycling routes on the nearby Conero), we are happy to suggest local providers to contact.
No, we are in the city centre and there are no beaches nearby. We recommend heading to the rocky Passetto beach, also walkable. Alternatively, our sister property SeeBay Hotel in the Baia di Portonovo has reserved spots on a spectacular beach with a wonderfully vintage feel.
For laundry, we work with an external provider. You will find full details on pricing and collection times in your room.
On request, our reception team is happy to act as intermediary for bookings.
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